Frequently Asked Questions

How do I choose the right model size?

Please check the pipe diameter in the area where you want to install Vulcan. Then choose the unit that is designed for this size.

Do copper or synthetic pipes need a scale protection device at all?

 Yes. Copper and plastic pipes are prone to calcifications, too. The smoother a surface is the longer it can resist the process of calcification, but once a first layer of scale has built up, the incrustation process proceeds just as fast as on any other surface.

Up to which degree of water hardness can Vulcan be applied?

 Vulcan operates within a high performance frequency range. It can thus be successfully applied even on water with a particularly high degree of hardness.

Does the Vulcan treatment have a softening effect on the water?

As the water treated by Vulcan does not lose any minerals, such as calcium and magnesium, the composition of the water remains unaltered. It feels noticeably softer, though. You are sure to feel this effect when showering or washing your hair. The treatment does not change the measured water hardness, but modifies the shape of its components. READ MORE

How long does it take Vulcan to sanitize the pipes?

Vulcan removes scale and rust slowly without negatively affecting the pipes. The cleaning process takes about as long as it took the incrustations to develop.

Which pipe materials are the devices suitable for?

Vulcan is suitable for all pipe materials: iron, copper, plastic, stainless steel, PVC, compound pipes, PE-X, etc.

Which voltage range is the electronic plug-in power supply unit suitable for?

All Vulcan power supply units are suitable for voltage ranges between 87 Volt – 260 Volt and 50 Hz – 60 Hz. They operate on 24 VDC.